Terms and Conditions

                                                                                                Terms & Conditions – Vani Prakashan Group, Delhi (e-commerce website)

1. General Information

This website is operated by Vani Prakashan Group, a registered entity based in Delhi, India. By accessing our site or purchasing any product (books), you agree to be bound by these Terms and Conditions.

2. Eligibility

You must be at least 18 years of age to use this website or be accessing it under the supervision of a parent or legal guardian.

3. Account Responsibility

When you create an account, you are responsible for maintaining its confidentiality and agree to accept responsibility for all activities conducted through your account.

4. Product Information

Vani Prakashan Group primarily sells books.
Books are tax-exempted as per Indian tax laws.
We strive to provide accurate information, but errors in product details or availability may occur.

5. Pricing & Payment

All prices are listed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Payment must be made in full before shipment unless otherwise agreed.

6. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at our sole discretion.
Orders may be cancelled due to non-availability, invalid address, or payment issues.

7. Shipping & Delivery

Orders are usually shipped within 4 to 5 business days.
Delivery timelines may vary based on geographical distance and local courier availability.
We are not responsible for delays caused by external courier agencies.

8. Returns & Refunds

If you receive a damaged or incorrect parcel, you must notify us within 24 hours of delivery.
To initiate a return, contact our customer support with order details and proof (images/videos).
No requests will be entertained after 24 hours from delivery.
Refunds, if applicable, will be processed to the original mode of payment within 7 working days.

9. User Conduct

Users agree not to misuse the website for any unlawful or fraudulent purposes.

10. Intellectual Property

All content (text, images, logos, and design) on this website is the intellectual property of Vani Prakashan Group and protected by Indian copyright laws.

11. Privacy Policy

Please refer to our [Privacy Policy] for details on how your personal data is collected, stored, and used.

12. Limitation of Liability

Vani Prakashan Group shall not be liable for any indirect or consequential damages resulting from product use or delivery delays.

13. Indemnification

You agree to indemnify and hold harmless Vani Prakashan Group and its team from any losses or damages arising from your use of the website.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of courts in Delhi.

15. Changes to Terms

We may update these Terms and Conditions at any time. It is your responsibility to review them periodically for updates.

16. Coupon Code – Terms and Conditions

The coupon VWBF26 entitles the user to an additional 10% discount on the total cart value, subject to these Terms and Conditions:
 
1.    The coupon shall be activated on 10 January 2026 and shall remain valid till December 31, 2016.
 
2.    This offer applies exclusively to registered and logged-in users of the website.
 
3.    A minimum purchase value of ₹500 is required to avail the discount.
 
4.    The coupon is valid only on purchases made through www.vaniprakashan.com.
 
5.    The coupon cannot be combined with any other offers, promotions, or discounts, unless expressly stated otherwise.
 
6.    The coupon is non-transferable, non-assignable, and cannot be exchanged for cash or any other consideration.
 
7.    Vani Prakashan reserves the right to modify, suspend, or withdraw the offer at its sole discretion, without prior notice.
 
8.    In the event of any dispute arising in connection with the offer, the decision of Vani Prakashan shall be final and binding.
 
9.   All purchases made using the coupon shall be governed by the general Terms of Use and Privacy Policy of the website.

 

Copyright © 2025 Vani Prakashan Books. All Rights Reserved.